COVID-19 Guidelines

If you are sick or have been around someone who has been sick please refrain from entering our shop. We do offer our products on our website and would be more than happy to ship them to you. Feel free to call our downtown shop, 828-575-9144, if you need assistance with placing your order.

If you have a spa treatment booked, please call to reschedule with no penalty. Please make sure to fill out our COVID-19 Waiver and Liability Waiver and read our Policies page before your scheduled treatment.

If you have received Botox or injections within 12-weeks we are unable to perform facial and massage treatments. Unfortunately we are not offering treatments for pregnant individuals at this time.

Both in our retail shop and in our natural spa, we are following guidelines in accordance with the CDC and have implemented these additional cleaning and sterilization protocols for the safety of everyone.

  • Hand washing and temperature check upon entry
  • Maintain social distancing
  • Detailed cleaning/sterilization protocols between every client including CDC approved cleaning products and UV light sanitizer
  • Installation of HEPA filters and UV-C/Ion room air purifiers in spa lounge, treatment rooms and retail spaces
  • Increased time between spa appointments
  • Private lounge for spa clients and party
  • Contactless check-in option
  • Touchless checkout

Thank you all in advance for taking care of yourself and others by following our rules, we are grateful for your support and trust as we navigate our new normal.